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Customer service - Durban
Friday, 12 July 2024
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Item details
City:
Durban, KwaZulu-Natal
Salary:
R 6,500
Item description
This is a full-time on-site role for a Customer Service Representative located in Durban. The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, providing product information, and processing orders. They will also maintain customer records, update databases, and collaborate with cross-functional teams to ensure customer satisfaction.
No experience required
Qualifications
Excellent communication and interpersonal skills
Ability to remain calm and professional in stressful situations
Strong problem-solving and decision-making abilities
Attention to detail and accuracy
Proficiency in using customer service software and systems
Ability to multitask and prioritize
Flexibility to work in shifts, including weekends and holidays
High school diploma or equivalent
Prior customer service experience is preferred
Employment Type
Full-time
No experience required
Qualifications
Excellent communication and interpersonal skills
Ability to remain calm and professional in stressful situations
Strong problem-solving and decision-making abilities
Attention to detail and accuracy
Proficiency in using customer service software and systems
Ability to multitask and prioritize
Flexibility to work in shifts, including weekends and holidays
High school diploma or equivalent
Prior customer service experience is preferred
Employment Type
Full-time
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