International QA x5 - Durban
Friday, 24 March 2017
Item details
City:
Durban, KwaZulu-Natal
Item description
The Quality Assurance candidate is to ensure call quality, adherences to sales conduct and provide feedback to enhance performance of the sales agents.
General Description:
-Monitoring of sales/non-sales calls
-Ensuring agents comply with sales procedures / Coaching and development of sales agents
-Risk management in terms of miss-selling and possible claims against the company
-To eliminate cancellations and returns by providing feedback to agents
Knowledge, Skills and Abilities Required:
- Min 6 months QA experience
-Call audits on various campaigns
- Computer literate
- Communicate in a clear and concise manner
- Dedicated worker with good time management and patience
- Administrative abilities
- Excellent listening Skills and ability to communicate in writing
- Attention to detail
- Target and results driven /Decision making skills, analytical skills
Kindly forward cv to recruitment@1stcallgroup.com
General Description:
-Monitoring of sales/non-sales calls
-Ensuring agents comply with sales procedures / Coaching and development of sales agents
-Risk management in terms of miss-selling and possible claims against the company
-To eliminate cancellations and returns by providing feedback to agents
Knowledge, Skills and Abilities Required:
- Min 6 months QA experience
-Call audits on various campaigns
- Computer literate
- Communicate in a clear and concise manner
- Dedicated worker with good time management and patience
- Administrative abilities
- Excellent listening Skills and ability to communicate in writing
- Attention to detail
- Target and results driven /Decision making skills, analytical skills
Kindly forward cv to recruitment@1stcallgroup.com
Related ads
COOLROOM TANDEM TRAILER 9 FT X 5 FT EQUIPPED WITH THE FOLLOWING: Large cooling system, 1 1/4 H.P…
All our products are: Brand new Factory fresh Fully warranted With full back-up and support. Office…
…ranty Email: richadolibarty@hotmail.com Email: richadolibarty@gmail.com Skype : comfort.trade New…
WOPNO ELECTRONICS SALES Best Price On Electronics Website: httpswww.wopnoelectronics.co.za Phone…
This 1x injector has been fully serviced tested and has had new lower Graphite Seal fitted and…
BMW X5 M competition. Stunning car
Bmw x5 xdrive30d m sport glass clarity virtual cockpit, electric boot, keyless entry & push start…
2017 BMW X5 xDrive30d M Sport For Sale Fair Price-R55000 Automatic Diesel Mileage - 35000km Good…
2x 1353 7585261-09 original BMW Siemens Peizo injector. for BMW X5 X6 Z4. 1353 7585261-09 is…
Up for sale is a completely brand new 6x4 trailer. Feel free to give us a call, we will give you…
