Ubunye Debt Collectors - Durban

Ubunye is a level 2 B-BBEE company. Our name means Unity in Zulu, and by unifying all aspects of debt collection for our clients under one company we aim to deliver a world class service in collection of debt to our clients. A major problem any business face is that of insufficient cash flow. Most (and simply) as a result of overdue debt. If you're frustrated by your debtor's empty promises and excuses, or tired of paying endless lawyer's fees, then it's time to seriously consider making use of our debt collecting services.

Collecting overdue accounts is our profession. it is no longer acceptable for a debt collection agency to merely collect overdue money; they have a responsibility to act professionally, protect your reputation and educate debtors of your credit terms. It is for this reason that we will always operate within the parameters as set out by the strict code of conduct for debt collectors without compromising the urgency and persistence needed to collect your money.



OUR SYSTEM

We use cutting edge technology with an electronic diary-based consultant scheduling programme. This enables us to keep record of all arrangements made between our consultant and the debtor. The electronic nature of our operation allows us to provide our client with detailed records on each debtor and to report on progress made.

Our system allows for easy capturing, control and reconciliation of accounts.

Back-ups are created are created on a regular basis and is stored off site on cloud storage.

OUR PEOPLE

Ubunye is committed to doing the work right the first time. And as such, all employees, as well as the company, are registered with The Council for Debt Collectors. This registration with the council binds us to a code of conduct that regulates and directs collection agencies in how they collect debt.

Training is also conducted regularly to keep collectors up to date with the legislation that may have changed or any important new developments in the collection industry.

MISSION & VISSION

Our mission is to be a leading debt collection company in the industry. To ensure accounts are collected ethically and efficiently, while leaving the debtor’s dignity intact, and to supply our clients with an exceptional standard of service, that will add benefit to their business.

Our vision for the future is to continuously develop new and innovating ways of improving our service to our clients by perfecting the collection process and assisting them in their outstanding debt. We have a sophisticated program, specifically developed for quick, successful collection of arrear amounts.

Ubunye is a client-orientated business, this enable us to comply with specific needs of our different clients.

Due to successful debt collection Ubunye has shown to be a company that is totally committed to its clients.



FEE STRUCTURE

Lawyers charge clients fees for services rendered, before the debtor has paid, then they collect legal fees from the debtor when they start paying

It is our opinion that we have not done our work, if our client does not receive money. As such
ALL FEES ARE STRICTLY NO WIN, NO FEE!

Please contact us for a free quote on 031-140-0140 or email us info@ubunyedc.co.za