Nxasane, preston & associates - debt collection services - Durban

WELCOME TO YOUR DEBT COLLECTION SOLUTION
We are level 2 B-BBEE compliant, with 51% black ownership
Nxasane, Preston & Associates is a professional debt collection agency that will not only collect your outstanding accounts, but will in the process educate your debtors as to your payment terms, while at all times protecting your reputation as well as our own. While delivering this service, we will always conduct ourselves within the strict parameters as set out by the code of conduct of the Council for Debt Collectors, of which the company and all its employees are members of. We will not compromise the urgency nor the persistence needed to collect your money.
At Nxasane, Preston & Associates we understand the frustration and problems caused by bad debt to a company, and it is our priority to recover debt on behalf of our clients in the shortest time possible.

WHY US?
We operate with the highest standard of integrity and confidentiality
All staff are trained to work within the scope of the National Credit Act, and are registered with The Debt Collectors Council (Our governing body).
Our process of collection enables us to collect various types of debt. Our process also allows us to handle any debt from current (30 Days) to Pre Legal (300 Days +) and if need be Legal Debt.
We are equipped with internal as well as external tracing capabilities to trace absconded debtors. We have dedicated staff that will get the job done in the fastest time possible.
We have a full support system in place for the collection process, which allows monitoring of payments and ensuring that non payments are followed up in a timely manner. Our system allows us to provide our clients with reports regarding their accounts on a regular basis.
VISION
To establish Nxasane, Preston & Associates as a first rate debt collection agency. While providing our clients with a world class service.
MISSION
To achieve the highest possible recovery rate, at the lowest possible expense to our clients, while at all times preserving our client and our own reputation.
THE STAFF OF NXASANE, PRESTON & ASSOCIATES
We are committed to doing the work right the first time. And as such, all employees, as well as the company, are registered with The Council for Debt Collectors. This registration with the council binds us to a code of conduct that regulates and directs collection agencies in how they collect debt.
Staff are required to be completely conversant with all aspects of the collection process, in order to deliver the best possible service. Training is also conducted regularly to keep collectors up to date with legislation that may have changed or any important new developments in the collection industry.
SYSTEMS IN PLACE
We have a state of the art call centre, which allows us to effectively monitor and keep track of every account that we have. All account follow ups are diarized by the system, and the collectors are given reminders regarding follow ups. All calls are recorded for security and training purposes. Reports are available to our clients at a moment’s notice, and can be customized to each client’s specifications.
Debit Orders can be loaded on behalf clients. Reminder sms and e-mails are sent to debtors when it is time to pay their accounts.
LIST OF CLIENTS
◌ Banks
◌ Clothing Retail
◌ Furniture Retail
◌ Medical
◌ Telecommunications
◌ Micro Lenders
◌ Vehicle Finance
◌ Home Loans
◌ Consumer Finance
◌ Small and medium businesses
◌ Individual Clients
◌ Educational Institutions
No Client is too big or too small
AND HOW MUCH IS THIS GOING TO COST?
Some collection companies expect their clients to pay an amount up front; some collection companies charge an annual fee. And then expect the clients to pay commission as well
We believe that a client should ONLY pay when the work is done.
THEREFORE WE ONLY CHARGE 20% PLUS VAT ON ALL AMOUNTS COLLECTED
NO COLLECTION, NO FEE.

Please contact us for a free quote on 031-140-1100 or email us info@nandp.co.za